Questions to Ask Duct Cleaning Companies

  • What type of Truck and Vacuum equipment does their company use?

    Don’t settle for, “we have a powerful truck mounted vacuum”. Ask them the size of their truck, whether they use a mini or cargo van, how many CFM vacuum draw it has, and ask what size vacuum hose they will be hooking up to your system. Also ask how big their compressor tank is, the PSI, and the air pressure they will be using.

  • Do they use certified air duct cleaning technicians?

    Ask where their employees were trained and who trained them. Ask what certifications they posses, and what associations do they belong to, if any. Ask for details regarding their equipment, truck and credentials, and ask them to be specific.

  • Check with the Better Business Bureau

    Before you make your decision, call the Better Business Bureau and check to see if the company you are considering is a member of the BBB. If they are not, ask why. If so, has their company had any complaints lodged against them?

  • How will they apply sanitizer and deodorizer?

    What sort of chemical will they be using, and will they supply you with documentation? Some companies use a spray bottle of their so-called “free sanitizer & deodorizer” to spray each vent opening. Each vent has been treated, but the supply lines and main lines running back to the furnace are left untreated.

  • Check for online reviews

    While it’s rare for customers to take the time to leave an online review, unhappy customers will often vent their frustrations online. Perform a Google search for the company and see what their customers are saying. It’s common for air duct cleaning companies to have at least a couple poor reviews, but the majority of the online reviews should have positive feedback. Read customer reviews for Air Busters on HomeStars.

  • Get a firm quote for your home or building

    When you first contact an air duct cleaning company, you’ll be asked questions about your home or building so that a cost estimate can be provided. Quotes for most homes will generally be based on the size of your home, the number of stories, the number of vents and furnace units, and whether or not your basement is finished or unfinished, or has a crawl space. Unfinished basements make it easier to access your home’s HVAC system. Make sure that you receive a firm price for air duct cleaning service to ensure there aren’t any surprises after the job has been completed.

    For commercial or industrial jobs, the service technician may have to visit the building and assess it’s HVAC system in order to provide an estimate for cleaning.

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See 5-star Reviews From Customers Like You

We recently moved into a newly built home and heard that we should have our air ducts cleaned due to the construction dust. Air Busters was very professional, walked us through the whole process, completed the job on time, and was reasonably priced. We were amazed to see what came out of our air ducts! We would definitely recommend Air Busters to our friends and family.

Paul & Michelle - Windsor, ON

The experience was wonderful and we really appreciated seeing the before and after photos. Our technician was awesome and we are so happy with the service. I have already recommended them and will continue to do so!

Morgan - London, ON

They did great work at my house I’ve had them by twice now. Once I when bought our home. And the second time was on the arrival of my child.

John - Windsor, ON

I have lived in my home for 32 years and never had the duct work cleaned!! They showed me pictures before and after service and could not believe how bad they were. Looked like new after cleaning. They also noticed my dryer venting duct work was in poor condition and a fire hazard and recommended it be replaced. The drier occasionally blew fuses and hasn’t blown a fuse since serviced. In all, they were very honest, friendly and professional. I would highly recommend them to anyone.

Andy - London, ON

We had a great and professional experience with Air Busters and especially with Rod and Brenden.

Pat & Jeff - Newbury, ON

The workers were dressed extremely well and very very polite the job was carried out professionally and they cleaned up all the mess afterwards I would recommend air Buster’s to anybody who is needing their air ducts cleaned.

Phil - Amherstburg, ON

The workers were dressed extremely well and very very polite the job was carried out professionally and they cleaned up all the mess afterwards I would recommend air Buster’s to anybody who is needing their air ducts cleaned.

Phil - Amherstburg, ON

As an owner of multiple rental homes I need to ensure when I have work done it is done properly the first time so I do not disrupt my tenants any more than I have to, and Air Busters did just that. From the beginning, setting up multiple appointments was so stress free and they worked around mine and my tenant’s schedules which was extremely helpful. The staff on site was nothing short of professional and extremely knowledgeable when I had questions about my ducts and their condition. They were courteous enough to take before and after photos to show me their work and took the time to explain the benefits of maintaining my systems. My experience was Air Busters was pleasant from start to finish and I would recommend them to all of my family, friends and business associates.

Michelle - Windsor, ON
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